Telehealth
HIV Prevention & Urgent Care

Online PrEP and PEP Care

Fast, private telehealth for HIV prevention and urgent exposure — same-day visits, rapid treatment, and medication access available on demand.

Start Online Intake How It Works
Discreet telehealth visits
Fast lab ordering
Ongoing clinician support
No membership required
Why DevotedDOc
24h
Same-day PEP access
100%
Online & private
Rx
Meds sent to your pharmacy
MD
Physician-led every visit
PrEP — Daily HIV Prevention Ongoing prescription, labs & follow-up care
PEP — Urgent Exposure Care Must start within 72 hrs — act fast
Fully Confidential HIPAA-secure visits, no judgment
Accepting new patients — start your intake today
Our Approach

Get started in four steps

All online, from home. No waiting rooms. No unnecessary visits. Same-day, on-demand care — get treatment quickly without barriers.

Start Online Intake
Telehealth consultation
STEP 01

Complete Online Intake

Short, private health form. Takes a few minutes from any device.

STEP 02

Meet with a Clinician

Secure video or phone visit with a licensed DevotedDoc provider.

STEP 03

Get Labs Ordered

HIV, hepatitis, and STI labs ordered near you. At-home testing available for an additional fee.

STEP 04

Start or Continue PrEP / PEP

Begin treatment with clinician oversight and a clear follow-up plan.

Services

Comprehensive HIV prevention care

We go beyond delivering results. Every patient gets clinician involvement, lab review, treatment guidance, and a clear next step — whether results are negative, positive, or unclear.

Start Online Intake
Clinician-reviewed results every visit
PEP response within 72 hours
Long-term PrEP monitoring included

HIV Prevention — PrEP

Prescriptions, lab coordination, and ongoing monitoring for people at ongoing risk of HIV exposure.

Urgent HIV Exposure Care — PEP

Emergency post-exposure care started within 72 hours. Fast intake, fast response — PEP is a medical emergency.

HIV and Hepatitis Screening

Clinician-ordered HIV and hepatitis testing with lab coordination and result review included in your visit.

Ongoing Monitoring and Follow-Up

Regular check-ins, lab review, and medication management for patients on long-term PrEP.

STI Screening

Comprehensive STI panels ordered and reviewed alongside your HIV prevention care.

We do more than deliver results. If your testing suggests HIV or hepatitis C, we help you understand what comes next — and build a clear plan, not just a notification.

  • We review results with you in detail
  • We help you understand your diagnosis and what it means
  • We coordinate additional labs if needed
  • We provide treatment recommendations when appropriate
  • We provide a written care plan with specialist referral guidance
  • You will have a clear path forward with a treatment plan

Disclaimer: All evaluations and treatment recommendations are at the discretion of the treating provider and follow standard of care guidelines to ensure patient safety. Some conditions may require in-person care or referral.

Clinical Evidence

Why early prevention matters

PrEP and PEP are among the most clinically proven HIV prevention interventions available today.

99%
Risk reduction in sexual HIV transmission with consistent oral PrEP use
Source: CDC HIV Nexus
74%+
Risk reduction for injection drug use transmission with PrEP
Source: CDC HIV Nexus
72 hrs
Window to start PEP after a possible exposure — the sooner the better
Source: CDC, Preventing HIV with PEP
32K+
New HIV diagnoses in the U.S. each year — most are preventable with PrEP
Source: CDC 2022–2023
Preventive

PrEP is preventive

PrEP is taken by HIV-negative people at ongoing risk. Daily oral options — Truvada and Descovy — and the injectable Apretude (given every two months) are available. When taken consistently, PrEP is highly effective at preventing HIV infection.

Urgent

PEP is urgent

PEP is an emergency treatment used after a possible HIV exposure. It must be started within 72 hours and taken for 28 days. Because HIV can establish permanent infection within 24 to 36 hours of exposure, PEP is a medical emergency. If you had a recent exposure, start your intake now.

Transparent Pricing

How much does it cost?

No membership required. No hidden fees. Labs and medication are billed separately.

Visit Pricing

One-time or ongoing telehealth visits — transparent, no surprises

No membership required. Labs and medication are billed separately through your pharmacy or lab partner.
  • Most insurance plans and many Medicaid programs cover PrEP
  • Enter your insurance information before your appointment to apply benefits
  • We help you understand brand vs. generic options to lower your cost
  • Manufacturer savings programs available for eligible patients
Book Your Visit

Eligibility varies by insurance type and program rules. This information is general guidance and is subject to compliance review. DevotedDoc does not guarantee coverage.

Official savings and support programs

Gilead Advancing Access provides co-pay assistance for Descovy and Truvada for eligible commercially insured patients.

Note: Federal and state program beneficiaries — including Medicare, Medicaid, and VA/TRICARE — are generally not eligible for the co-pay card program.

Visit Gilead Advancing Access →

Apretude (cabotegravir) is a long-acting injectable PrEP option given every two months.

ViiVConnect offers benefits verification, savings and assistance screening, and support with insurance denials for Apretude patients.

Eligibility varies by insurance type and program rules. Always confirm current terms directly with the manufacturer program.

Financial Support

PrEP should be affordable for everyone

Cost shouldn't stand between you and prevention. Multiple pathways exist to make PrEP free or low-cost — we help you find the right one.

Not sure where to start?

Mention your coverage situation during your intake visit and your clinician will help identify the best cost pathway for you.

Insurance Coverage

Most private plans and many Medicaid programs cover PrEP fully — including labs and visits — with little or no out-of-pocket cost.

Manufacturer Savings

Gilead Advancing Access covers Truvada and Descovy. ViiVConnect supports Apretude patients. Co-pay cards and free medication programs are available.

Gilead Advancing Access

State Assistance Programs

Many states offer dedicated PrEP assistance for uninsured or underinsured patients. NASTAD maintains a full directory of programs by state.

Find state programs

Community Health Centers

Federally qualified health centers and HRSA-funded programs provide PrEP at sliding-scale or no cost for patients without insurance coverage.

CDC PrEP resources
PrEP & PEP

HIV Prevention Education & Insights

Early Signs of HIV to Watch For and When to Get Tested
APR 21, 2026
Prep and Pep
Early Signs of HIV to Watch For and When to Get Tested
Not everyone recognizes the early signs of HIV right away, and that is part of what makes testing so important. Early HI...
Read More →
Expanding Telehealth PrEP Access Through Education and Outreach
APR 16, 2026
Prep and Pep
Expanding Telehealth PrEP Access Through Education and Outreach
Telehealth PrEP access is becoming an increasingly important part of HIV prevention, especially for people who face long...
Read More →
HIV / Aids supplements
APR 15, 2026
Health and Wellness
The Silent Epidemic: How Telehealth HIV Prevention and Rapid PEP Access Are Reshaping Care in Florida, Georgia, and Texas 
Across Florida, Georgia, and Texas, a new public health reality is emerging—one that clinicians, policymakers, and law...
Read More →
View All Posts
Questions Answered

Frequently asked questions

Everything you need to know before getting started with PrEP or PEP care.

Still have questions?

Your clinician will walk through any concerns during your intake visit — no question is too small.

PrEP (Pre-Exposure Prophylaxis) is a prescription medication taken by HIV-negative people to prevent HIV infection. When taken consistently, oral PrEP reduces sexual transmission risk by approximately 99%. It comes as a daily oral tablet — Truvada or Descovy — or as a long-acting injectable called Apretude, given every two months.
PEP (Post-Exposure Prophylaxis) is an emergency HIV prevention medication taken after a possible HIV exposure. It must be started within 72 hours and taken for 28 days. PEP is for emergency situations only — it is not a substitute for regular PrEP.
PrEP is taken before possible HIV exposure to prevent infection over time — used regularly by people at ongoing risk. PEP is an emergency treatment started after a possible exposure and must begin within 72 hours. Both require a clinician evaluation and prescription.
Immediately. PEP must be started within 72 hours (3 days) of a possible HIV exposure — the sooner the better. HIV can establish a permanent infection within 24 to 36 hours of exposure, which is why PEP is treated as a medical emergency. Complete your intake now if you have had a recent possible exposure.
Most insurance plans and many Medicaid programs cover PrEP. Enter your insurance information before your appointment. If you are uninsured, manufacturer savings programs and state assistance programs may help significantly. We can help you navigate your options during your visit.
Yes. HIV testing is required to confirm you do not have HIV before starting PrEP, along with kidney function and hepatitis screening. Your DevotedDoc clinician will order the appropriate labs and help you understand where to get them completed near you.
Yes. Ongoing PrEP care requires regular follow-up visits and lab testing every 3 months. DevotedDoc provides all follow-up visits via telehealth, so no in-person appointments are required for routine monitoring.
We do more than just deliver results. If your testing suggests HIV or hepatitis C, we review results with you, explain what they mean, coordinate additional labs if needed, provide treatment recommendations when appropriate, and create a written care plan that includes specialist referral guidance. You will not be left without a clear next step.
No — the visit fee covers your telehealth appointment with the clinician. Labs are billed separately through your chosen lab, and medications are billed through your pharmacy. We will help you understand costs and navigate insurance or savings programs during your visit.
Yes. All DevotedDoc visits are 100% private and HIPAA-compliant. Visits are conducted via secure telehealth — no waiting rooms, no in-person contact required. Your information is never shared without your consent.
Yes. If you are already on PrEP and need to transfer care or get a refill, DevotedDoc can manage ongoing care. Complete your intake and let your clinician know your current medication and most recent lab dates.
Get Started Today

Start your PrEP or PEP care online

Complete your intake online and connect with a licensed clinician for discreet HIV prevention and urgent exposure care.

Start Online Intake Book a Visit
HIPAA-compliant 100% Private Physician-led Care