Privacy Policy 

Effective Date: 03/31/2025

This Privacy Policy governs how DevotedDOc, LLC (“DevotedDOc,” “we,” “our,” or “us”) collects, uses, protects, and discloses personal and health information in connection with our website, telemedicine platform, and related services (“Services”).

DevotedDOc is a physician-founded, physician-led multi-state medical group providing telemedicine-based care. We are committed to protecting the privacy of your health and personal information and maintaining compliance with all applicable privacy and data security laws, including the Health Insurance Portability and Accountability Act of 1996 (HIPAA).

Information We Collect

We collect personally identifiable information (PII), including name, address, contact details, and date of birth. We also collect protected health information (PHI), such as medical history, current medications, treatment plans, laboratory results, and other health-related data necessary for medical care.

Technical data, including IP address, device identifiers, browser type, and access logs, may be collected when you use our website. Billing and payment information may also be collected for services rendered.

How We Use and Share Information

Your information is used to deliver healthcare services, communicate with you about your care or our services, process payments, facilitate prescriptions and laboratory testing, and support internal operations such as quality improvement, training, and compliance monitoring.

Your information may be shared with licensed clinicians affiliated with DevotedDOc, pharmacies, diagnostic laboratories, or contracted third-party vendors as necessary for your care and in accordance with HIPAA-compliant agreements. Information may also be disclosed to regulators or law enforcement when required by law.

Your Rights Under HIPAA

You have the right to:

  • Access and request copies of your medical records
  • Request corrections to inaccurate information
  • Request restrictions on certain uses or disclosures
  • Receive an accounting of disclosures
  • Request confidential communications
  • Revoke authorizations for data sharing by written request

Data Security

We implement administrative, physical, and technical safeguards to protect your data, including secure encryption, role-based access controls, HIPAA-compliant electronic health record systems, and regular workforce training.

Policy References

This Privacy Policy should be read together with our Terms of Use, Medical Disclaimer, and Editorial & Medical Review Policy, which provide additional details regarding service use, clinical content review, and telemedicine limitations.

Contact

If you have questions about this Privacy Policy or wish to exercise your HIPAA rights, contact:

DevotedDOc, LLC
Email: legal@devoteddoc.com
Website:  https://devoteddoc.com